For irreparable damage to your SQlab product caused by a fall, we offer a 50% discount on the MSRP of the returned product when you purchase a new SQlab replacement product.
Prerequisite for this is the registration of your SQlab product in our Crash Replacement Program.
If you want to take advantage of Crash-Replacement, please send us your defective product, including a copy of your Invoice or proof of purchase, with you complete shipping address and e-mail to the following address:
Hereby the product automatically becomes our property and we contact you after a detailed examination regarding a suitable replacement product.
That's not all! In addition, we will extend your warranty claim from 24 to 36 months when you register your product.